Shipping policy
SHIPPING POLICY
Welcome to SANDIORA LUXE. Please review our shipping practices, timelines, and guidelines below.
- Order Processing and Preparation
All orders are fulfilled through our partner, Selfnamed. The time required to prepare and package your order depends on the number of products ordered.
Design issues may pause preparation until resolved and delay dispatch. Order preparation and shipping transit are separate stages; preparation does not begin automatically at checkout.
Estimated order handling and preparation before dispatch takes 3 to 15 business days, Monday through Friday, depending on the number of products ordered. This range includes one business day for our manual order handling and 2 to 14 business days for preparation by Selfnamed. For questions about your order, contact info@sandioraluxe.com
- Shipping Transit Times
Once your order is dispatched, the estimated standard shipping transit time is 2 to 5 business days, Monday through Friday, within our delivery zone. Including order handling, preparation, and transit, estimated total delivery time is 5 to 20 business days.
The 2 to 5 business-day transit estimate covers carrier transportation only. The estimated total delivery time of 5 to 20 business days includes order handling, preparation, and transit. Delivery dates are estimates and are not guaranteed, as transit may be subject to carrier delays or delivery to remote areas.
- Coverage and Destination Restrictions
We currently ship exclusively to the continental United States, including Washington D.C.
Exclusions: We do not ship to Mexico, Alaska, Hawaii, Puerto Rico, or any other U.S. territories.
Military Addresses: We do not offer shipping to military addresses at this time.
- Shipping Costs
Shipping fees are charged separately from product prices. Rates vary based on the total weight of the order and the delivery address. The applicable shipping cost will be displayed at checkout before you confirm payment.
- Contact Us
For assistance regarding your order or shipment, please contact info@sandioraluxe.com and include your order number.