Frequently Asked Questions

How long will my order take to arrive?

For Blanka products, standard processing takes 9 business days from the time fulfillment is requested from our supplier. After dispatch, estimated standard shipping transit takes an additional 5–8 business days. Processing and transit are separate stages: the transit estimate does not include processing and is not the total time from purchase to delivery. These estimates apply only to Blanka products and are not guaranteed.

What payment methods do you accept?

The payment methods available for your order will be displayed at checkout before you complete your purchase.

How can I track my order?

Once your order has shipped, check your email for tracking information. If you cannot find the message, please check your spam or junk folder. Have your order number ready when contacting us for help.